Privacy Policy

At A Parent Media Co. Inc. (“APMC”, “we,” “our” or “us”), we are committed to maintaining the privacy, accuracy and security of your personal information. This Privacy Policy applies to the Kidoodle.TV website at www.kidoodle.tv and any mobile application of APMC (each an “App”) (collectively, the “Service”) and describes how we collect, use, disclose and protect the personal information you provide to us.

Please take a minute to read this Privacy Policy so that you understand how we treat your personal information. If you are unsure if or how this Privacy Policy applies to you, please contact us at privacy@kidoodle.tv to request more information. If you do not agree with the terms of this Privacy Policy or our Terms of Use, you should immediately stop using or visiting this Service.

For our practices regarding children, please click here.

What is Personal Information?

For the purposes of this Privacy Policy, we consider personal information to be any information that describes you as an identifiable individual, other than your business title or business contact information when used or disclosed for the purpose of business communications.

For example, personal information includes your name, age, e-mail address, preferences (such as asking to receive our emails or special offers), viewing habits (including how and when you use the Service) and, where applicable, payment details.

What Personal Information Do We Collect?

You can visit the Service without directly telling us who you are. However, it is important to note that our web server collects information related to your visit to the Service, including the IP address and domain used to access the Service, your geographic location, an identifier that is unique to the device on which you install an App and some identifiers that may be persistent identifiers, the type and version of your browser, the website you came from to access the Service, the page you entered and exited at, any pages that are viewed by that IP address and the country from which you accessed the Service.

We use this information to monitor the performance of the Service (such as number of visits, average time spent per page, number of page views), to determine interest in the Service, and for business purposes, such as working to continually upgrade the Service to meet consumer needs.

In addition, we may collect the personal information that you submit to us, such as your name, address, email and any other contact or other information that you choose to provide by:
Your personal information may also be collected when you participate in surveys or polls, or respond to special offers, give-aways or promotions on the Service. In addition, the Service may store your electronic chat and other communications, which are necessarily incidental to the transmission and delivery of those communications and to prevent misuse of the Service.

Other, more fulsome information, such as your account status, payment details, choice of services and preferences, and viewing of titles is created and maintained by the Service and through our third party providers (each with their own privacy policies) in the normal course of providing services to our members/subscribers and other users. This includes the tracking of titles viewed, time spent watching titles within the Service, and use of parental control features.

This information is collected and aggregated with the information of other users in order to gain an understanding of the viewing habits and preferences of our members/subscribers and to assist us with the selection and adjustment of future content and features for the Service. It is also collected to permit parents of children under eighteen (18) years of age to monitor their children’s usage of the Service through the Parents Room.

Aggregated information is also shared with select third party providers, including content providers, in order for APMC to provide feedback regarding the success of the titles and features offered within the Service. This includes monthly viewing data with respect to titles viewed, dates and times of titles streamed, and viewing duration..

We may combine all of the information we collect from or about you and use it in the manner described in this Privacy Policy.

Why Do We Collect, Use, and Disclose Personal Information?

We collect personal information from you for a variety of purposes, including to:
Additionally, we collect personal information for specific purposes that we may advise you of before the time that we collect such personal information.

We may also use your contact information to provide you with notification regarding the Service.

Your personal information may be shared with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with establishing, maintaining and managing our relationship with you or developing, operating and maintaining the Service.  These individuals or entities must keep your information confidential and secure.

For example, our secure billing service provider may provide certain information technology and data processing services to us from time to time so that we may operate our business. As a result, your personal information may be collected, used, processed, stored or disclosed in the United States of America, Canada and any other relevant locations.

In addition, if we become involved in a merger, consolidation, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution or other transaction, we may share or transfer your information to a third party or parties in connection therewith.
We may also share your information with any subsidiary or affiliate company of ours for purposes consistent with this Privacy Policy.  Any subsidiary or affiliate company of ours will be required to maintain that information in accordance with this Privacy Policy.
Further, your personal information may be disclosed:
You acknowledge and agree that access to and use of this Service is provided via the Internet and that your information, including personal information, may be transferred across national borders and stored or processed in any country in the world. We may also collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

We may send you E-mails.

From time to time we may e-mail important information to you regarding the Service (such as a change to our service offering).

In addition, when you request information from us or become a member/subscriber of the Service, we may use the e-mail address that you provide to send you information about offers on products and services that we believe may be of interest to you.  If you do not wish to receive such e-mails, you may opt out of receiving emails by simply clicking on the unsubscribe link within the email sent by us.

A Few Words about On-line Safety

It is important to remember that while we take steps to protect your personal information and the integrity of the Service, no security measures are perfect or impenetrable.  In addition, whenever you voluntarily disclose personal information on message boards, in e-mails, or in chat or comment areas on the Service, that information can be collected and used by others. If you post personal information in public places, others may send you unsolicited e-mail messages or attempt to contact you in other ways.

Always be cautious about the information you provide or store online.

How is Your Personal Information Protected?

APMC will endeavor to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question.These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.

The security of your personal information is important to us. Please advise us immediately by email at privacy@kidoodle.tv of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.  As a result, while the Service strives to protect your personal information, we cannot guarantee the confidentiality or security of any information you transmit to us, and you do so at your own risk.

Special Notes about Children Users

We do not knowingly collect, use, disclose or store any personal information from children under thirteen (13) years of age, unless we have obtained prior verifiable parental consent.  Currently, the registration features on the Service are intended strictly for parental/guardian use and we take several measures to make this apparent to our users and prevent children from submitting personal information to our Service.

We also ask parent(s)/guardian(s) to carefully monitor the usage of the Service as part of a joint commitment to work with APMC to provide a safe viewing experience for children.  If you wish to further understand how your child may use the Service, you may visit the Parents Room associated with your account, which provides access to information regarding the titles that your account has accessed through the Service, time spent using the Service, and other parent account information. 

If we learn that we have inadvertently gathered personally identifiable information directly from a child under thirteen (13), we will attempt to notify such child’s parent or guardian and remove such information from our records. 

If you believe that we might have collected personal information from your child without your consent, please contact us at privacy@kidoodle.tv.

How Do We Use Cookies and Local Shared Objects?

When you visit the Service, we may place a “cookie” on the hard drive of your computer to track your visit.  A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive.  The cookie acts as an identification card and allows the Service to identify you and to record your passwords and preferences.  The cookie allows us to track your visit to the Service so that we can better understand your use of the Service and customize and tailor it to better meet your needs.  For example, our cookies help us to learn about the usage of the Service by tracking how many visitors we have, how often they visit various sections of the Service, and their geographic location.

Persistent cookies remain on the visitor’s computer after the browser has been closed. Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.

Most web browsers are set to accept cookies.  However, on most web browsers you may change this setting to have your web browser either: (1) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (2) automatically prevent the placing of a cookie on your hard drive.  It should be noted that if cookies are not accepted, you will not be able to access a number of web pages found on the website.

We also may use local shared objects, which are commonly referred to as “flash cookies.” As with browser cookies, opting out of local shared objects may interfere with the proper functioning of the Service.

How Do We Use Web Beacons?

APMC uses web beacons, which are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. You can disable the ability of web beacons to capture information by blocking cookies.

What Are Persistent Device Identifiers and Advertising Identifiers?

Persistent device identifiers are unique strings that are associated with the mobile device that you use to connect to the Service. APMC uses persistent device identifiers to identify and track your mobile device usage of the Service. Persistent device identifiers may be modified or disabled by sophisticated users.

Advertising identifiers are unique strings that are associated with your mobile device provided by the operating system. APMC uses advertising identifiers to attribute Kidoodle.TV app installations to previously served advertisements on third party sites. Advertising identifiers may be modified or disabled by users in the operating system settings.

Your Consent is Important to Us

By using the Service, we assume that you consent to the collection, use, disclosure and protection of your personal information as explained in this Privacy Policy.

You may change or withdraw your consent at any time, subject to legal or contractual restrictions, account verification and reasonable notice, by contacting us at privacy@kidoodle.tv.  In some circumstances, a change in or withdrawal of consent may severely limit or even prevent our ability to provide products or services to you.  All communications with respect to such withdrawal or variation of consent should be in writing and addressed to privacy@kidoodle.tv.

What about Third Party Advertisements or Links to other Websites?

APMC created the Service for the purpose of providing a safe viewing experience for children under the age of thirteen (13). Accordingly, we are working hard to ensure that no “advertisements” (defined by APMC as paid for placement of any messages) are run within “Kid Profiles” found within the Service.

However, members should be aware that the Service contains titles that are inherently promotional in nature as they are produced by manufactures of related products. Titles also contain content production logos and credits as they appear in video files as typically found in broadcast video.

The Service may contain links to other websites that may be subject to less stringent privacy standards.  We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites.  APMC is not responsible for how such third parties collect, use or disclose your personal information.  You should review the privacy policies of these websites before providing them with personal information.

Updating Your Personal Information

It is important that the information contained in our records is both accurate and current.  If your personal information happens to change during the course of our relationship, please keep us informed of such changes.

In some circumstances, we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.

Access to Your Personal Information

You can ask to see the personal information that we hold about you or log in to your account to view this information directly.  If you want to review, verify or correct your personal information, please contact us at privacy@kidoodle.tv.

When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you.  If you require assistance in preparing your request, please contact us at privacy@kidoodle.tv.

Your right to access the personal information that we hold about you is not absolute.  There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you.  In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.

In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.

Inquiries or Concerns?

If you have any questions or concerns about our privacy policies, please send an e-mail with your questions or comments to privacy@kidoodle.tv or notify us by mail at:

Privacy Officer
c/o A Parent Media Co. Inc.
Suite 310 - 810 1st Street SW, Calgary, Alberta, Canada, T2P 1N3

1-844-KIDOODLE

Modifications to this Privacy Policy

From time to time, we may make changes to this Privacy Policy to reflect changes in our legal or regulatory obligations or will update the effective date of this policy.  We encourage you to refer back to it on a regular basis.  If we make any material changes to this Policy that affect the manner in which we handle your personal information, we may notify you more prominently (such as via email communication) and obtain your prior consent (or the prior consent of a parent or legal guardian). This privacy policy was last updated on April 29, 2016 .